Join us
We’re always looking for talented people who align with our design ethos, have a commitment to excellent client service, and most importantly, share our sustainable ethos and EPIC values at Istoria Group.
Our Positive Working Policy shows our employees that we care and value their hard work. As a result, our staff stay with us longer and feel valued, which in turn makes our clients happy and we are an equal opportunities employer… In fact, we actively seek out diversity candidates to join our business.
The benefits
Flexible work hours
Phoenix Wharf offers flexi hours for all staff. For example, if you want to go to the gym before work or pick your children up from school, you can flex your working hours to suit your lifestyle.
Hybrid working
Working from home has always been a part of our flexible work policy. We usually work 3 days from home and 2 days in the office. Exceptions apply to staff members living outside a 50 mile radius from the office.
Time off & holidays
Full time employees get 25 days holiday per year (excluding public holidays). In addition, we offer 3 personal days, 1 input day and 1 charity day.
Employee incentives
Phoenix Wharf offers a company-wide bonus scheme and spot awards through management
Mental wellbeing
We value our teams’ happiness and have mental health first aiders on board. Our future plans include a monthly Wellbeing Lab that cover topics from men’s mental health to menopause
Social committee
The group social committee organises team-building exercises, and company parties twice per year, as well as cultural days/evenings out.
Live roles
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The Senior Business Developer role has been established to ensure we create volume in the new business pipeline to drive growth. It is the key to helping us achieve our ambitious growth plans for the future, whilst also driving short term sales.
Reporting to the Group CMO, the Senior Business Developer will play a leading role in the identification, qualification, response, securing and handover of profitable new business opportunities for the agency.
Phoenix Wharf is going through an exciting period of change, and as such we expect this person to be passionate, highly motivated, sales-and networking-minded and have relevant hospitality design business development experience.
Key responsibilities:
Primary focus is on winning hospitality clients for Phoenix Wharf and to own and deliver the strategic new business plan
Help to develop the agency's profile as an award-winning interior design and branding agency for the hospitality sector, resulting in increased inbound traffic and new business opportunities
Identify, qualify and close business opportunities from all markets for Phoenix Wharf’s interior design and branding services.
Open the door to new business prospects and arrange quality meetings through phone calls, following up on mailers, social media interactions and networking at industry events and exhibits
Develop relationships with food consultants and third parties who can help us secure profitable and repeat new business opportunities
Work closely with our Account Director to achieve sales targets and expand our client base
Help with creating fee proposals, RFPs, tender and pitch documentation when required
Meet with key prospects at formal meetings when required, alongside a senior member of staff initially
Work with the marketing team to plan and define any strategic thinking and approaches required to create New Business Mailers, campaigns, etc
Build a high quality database with targets at different levels, maintaining accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow up activities within the Hubspot CRM
Attend bi-weekly planning meetings with your line manager and report on progress at the monthly new business team meeting
About you:
Excellent communication, negotiation and presentation skills,
You understand what intelligent business development means, alongside strategic marketing & PR. We are not about the ‘hard sell’. We’re about building meaningful relationships with prospects
Previous design agency business development experience is a must
Always have a targeted and well researched, personable approach. Able to articulate the distinct aspects of our services in a compelling way that is of interest to prospects
Able to keep an eye on the competition in order to have the knowledge to pitch our service offering against that of the incumbent’s offering, to prospects
Offer clients focused, differentiated and achievable solutions to their problems
A passion for creative agency business, with a positive attitude and a pro-active, hands-on approach
Super organised & efficient, with great attention to detail
Target & results driven with a good understanding of marketing a creative agency
Some of the rewards on offer:
Competitive salary, depending on experience
25 days’ holiday (not including Bank holidays)
Additional ‘floating’ holidays
Company pension scheme
Life Assurance policy
Discretionary annual bonus of up to 10% of salary
Positive working policy, including flexible hours and weekly personal training sessions
Childcare vouchers
Company Christmas Closure
How to apply :
This is a hybrid role which means a mixture of working from home and being physically present in our Bristol studio.
If this sounds like you, click the apply button below and share your CV with relevant experience to careers@phoenix-wharf.com
About us
Phoenix Wharf are proud to be part of the Istoria Group, who are champions of sustainability and are a Certified B Corporation®.
Our sister agency Ignition are the 2020 winners of The Queen’s Award for Enterprise for Sustainable Development and holder of several ISO standards. The Group also incorporates an Incubator Hub, supporting promising small businesses in their growth and direction, so it’s part of our culture to gravitate towards more meaningful ways of doing business.